If you are in need of a voice service partner, if you are struggling with which partner to choose, if you are not sure if choosing 400 phone is correct, and if you are not clear about the advantages of 400 phone, then Jinan 400 phone application company believes that today's article is worth reading!
To solve the above doubts, we only need to make one hypothesis. Suppose a company chooses 400 phone calls among numerous communication service cooperation platforms. What are the benefits of this decision for the enterprise?
1、 The enterprise has a reliable partner.
As the official service hotline of a company, without reliable service capabilities and technical support, occasional mistakes and chain drops can have a very bad negative impact on the company, which is not the result that the company wants. So, the official telephone service platform of the enterprise must be very reliable.
2、 Enterprises will pay lower costs in the future.
Enterprise managers all want to spend money on the cutting edge, and every expense of the enterprise must be strictly controlled, even hoping that every penny can produce a dollar effect. Opening a 400 phone call is a very cost-effective option.
Low cost: Activate 400 phone calls without the need to purchase communication equipment separately. The landlines of enterprises and employees' mobile phones support binding to 400 phones, becoming 400 phone extensions, solving the shortcomings of fixed phone singularity and immobility.
High return: Can a 400 phone support 200? Individual extension binding, seat binding, and support for simultaneous incoming calls of 1000 or more calls. There are also many free features, such as regional settings, black and white list, answering mode, and ticket inquiry, to meet the needs of enterprise customer service.
3、 Enterprises have more practical value-added service functions.
By opening a 400 phone number, you can also have a plethora of practical value-added functions.
RBT: The 400 phone has multiple RBT functions. Announcement ringtones are a great promotional window; The job number broadcasts the ringtone, reflecting enterprise management standards and improving customer service quality; Qixuan RBT, playing different RBTs according to different time periods and regions, to achieve targeted promotion and services.
IVR intelligent voice navigation: Quickly guide each customer to the corresponding employees. Enterprise employee service has become more professional.
Call recording: Not only can it help enterprises supervise the quality of employee work, but it can also provide important evidence for enterprise managers to handle customer disputes.
These value-added functions, which are loved and used by many enterprises for a long time, can meet various personalized needs of different types of enterprises.
With its numerous service functions, the 400 phone can effectively assist enterprise customer service personnel in handling pre-sales and after-sales service issues. Timely telephone communication improves the work efficiency of enterprise employees and also makes it easier to improve customer satisfaction with the enterprise. You can contact us if you have any needs http://www.xiaosheng168.com !