In recent years, the 400 phone number has become a symbol of a legitimate company, and companies with 400 phone numbers will bring a sense of trust to their customers. I believe that companies that handle or are preparing to handle 400 calls have also seen this advantage of 400 calls. So the five common problems of Jinan 400 phone can be avoided during use.
What is 400 phone/business?
The 400 service, also known as the "National Unified Access Code Service", is a 10 digit unified and powerful virtual telephone switchboard launched by mobile, China Unicom, and telecommunications operators specifically for enterprises and institutions. All calls to the 400 telephone switchboard are transferred to pre bound phones for answering, achieving uniformity and standardization in enterprise external publicity.
The cost of 400 phone calls is shared between the enterprise and the users who make 400 calls, and users do not need to pay long-distance fees. This reflects the enterprise's customer-centered service awareness and is also a symbol of the company's reputation and strength.
What are the benefits of a 400 phone call?
The composition of the 400 number is ten digits (400 ********), and enterprises can bind multiple phones, but only need to publish the nationally unified 400 number for external processing, making the promotional effect more explosive and easy to remember;
After the opening of the 400 enterprise hotline, the service image of the enterprise has doubled, symbolizing its reputation and strength, and also enhancing its business philosophy.
The 400 platform has expanded more than 20 call center functions such as No. 1 multi line, enterprise RBT, IVR voice navigation, SMS notification, call recording, voicemail, etc; By opening the 400 enterprise hotline, you can create a large enterprise call center.
The 400 phone number is simple and easy to remember, and customers are more willing to make calls, eliminating busy lines and time costs; SMS notification ensures that you don't miss a phone call, and it's good to miss a customer.
The 400 number applied by the enterprise is a nationally unified virtual number that can remain unchanged for a lifetime.
How do I charge for calling 400?
400 is a shared payment system phone, where the calling party collects local local calls and the called party charges according to the package fee, regardless of long local calls, truly saving communication costs for enterprises and users.
What are the characteristics of 400 phone application processing?
From the perspective of market demand, companies will choose a 400 phone because of the high monthly fees required for landline or mobile phones, while a 400 phone is not required.
When using a mobile phone, poor signal may occur. The stability of the 400 phone is stronger, and stable communication facilities allow enterprises to choose with confidence.
The 400 phone also has voicemail and recording functions, which can help enterprises answer users' calls quickly, and can also feedback and solve problems in a timely manner.
What are the reasons why the 400 call cannot be reached?
① The 400 phone requires a phone number to be bound, but the phone number binding is incorrect or some phone numbers require an area code binding to fail.
② The waiting time for the call setting has exceeded a certain period, which usually needs to be set above 10 seconds, but it must not exceed 60 seconds.
③ Arrears on 400 phone calls can also lead to call failures, so it is important to charge in a timely manner to avoid customer call failures.
That's all for explaining the five common questions about 400 phone calls. I hope you can be helpful and come to our website for more details http://www.xiaosheng168.com Consult and understand!