在很多人的認知中，400電話只是以400開頭的客服電話，它與普通電電話和手機號相比，無非是號碼段的差異。其實，當你真正的深入了解400電話之外就會發現，
濟南400電話比普通電話的優勢還是很多的。
In the perception of many people, the 400 phone is only a customer service phone that starts with 400. Compared with the ordinary telephone and mobile phone number, it is nothing more than the difference of the number segment. In fact, when you really understand the 400 telephone, you will find that Jinan 400 telephone has many advantages over ordinary telephone.
一、400電話可以輕松解決大量客戶同時來電的問題
1、 400 phone can easily solve the problem of a large number of customers calling at the same time
普通電話每次接聽電話，只能是一號一線。當客戶咨詢量較低時，電話并不會出現占線情況，但當遇到多個客戶同時撥打電話時很容易就會出現電話占線的情形，此時的客戶往往會因為占線而不再撥打，無形當中讓企業客戶流失，這種情形的出現無疑是令企業感覺到頭疼的。
Every time an ordinary telephone receives a call, it can only be the first line. When the number of customer inquiries is low, the telephone line will not be busy. However, when multiple customers call at the same time, it is easy to get busy. At this time, customers will often stop calling because of the busy line, which virtually leads to the loss of corporate customers. This situation is undoubtedly a headache for enterprises.
但是企業開通400電話的話則沒有這種令人頭疼的事情發生，因為一部400電話一般支持200+的分機，普通電話和手機號都可以綁定，此時企業可以相關設定來自有分配電話，當客戶有不同的需求咨詢時會智能的分配到空閑分機，不會出現電話占線的情形。
However, if an enterprise opens a 400 phone, there is no such headache, because a 400 phone generally supports 200+extensions, and the common phone and mobile phone number can be bound. At this time, the enterprise can set the relevant settings from the assigned phone. When the customer has different needs for inquiry, it will be intelligently assigned to the idle extension, and the phone will not be busy.
二、企業不用為地址搬遷或者換號而擔心客戶丟失的情況
2、 Enterprises do not need to worry about customer loss for address relocation or number change
如果企業用一部普通電話來處理客服問題，他們在企業更換城市或者更換號碼后會在無形當中丟失一部分原有的顧客群，因為想要維持原有客戶挨個通知的話不但效果較差，而且成本較高。但如果使用的是400電話，他們則沒有這種擔心，因為即便更換了座機號或者手機聯系人，他們只需要更換400電話的綁定電話即可，全國通用的10位電話號碼根本不用更換，也便不會影響到客戶服務的展開和業務推廣。
If an enterprise uses an ordinary telephone to deal with customer service problems, they will lose part of their original customer base after the enterprise changes the city or number, because if they want to keep the original customers informed one by one, the effect is poor and the cost is high. However, if they use the 400 phone, they have no such worry, because even if they change the landline number or mobile phone contact, they only need to change the binding number of the 400 phone, and the 10-digit telephone number that is commonly used in the country does not need to be changed at all, which will not affect the development of customer service and business promotion.
三、400電話能讓客戶體驗更多的增值功能
3、 400 phone allows customers to experience more value-added functions
1、企業可以利用公告彩鈴功能來拓展企業的宣傳，增加人們對企業文化、企業活動的認識。
1. Enterprises can use the announcement RBT function to expand their publicity and increase people's awareness of corporate culture and corporate activities.
2、智能語音導航功能可以讓不同需求的客戶自動分流到對應部門，此時更利于企業對客戶的一對一服務。
2. The intelligent voice navigation function can automatically divert customers with different needs to corresponding departments, which is more conducive to the one-to-one service of enterprises to customers.
3、自動保留通話錄音的功能可以保障客戶和員工權益的維護，也利用企業根據通話記錄對企業經營做出調整。
3. The function of automatic reservation of call records can protect the rights and interests of customers and employees, and also use enterprises to make adjustments to business operations based on call records.
In addition, compared with the number selection range of ordinary phones, 400 phones have more digital combinations, and China Unicom, China Telecom and China Mobile have a variety of distinctive and easy-to-remember phone number segments for enterprises to choose, which is difficult for ordinary phones to do. So you have 400 requirements. It is recommended to contact us who specializes in business http://www.xiaosheng168.com oh
400選號鏈接