The call analysis function can also be added after the 400 call is handled, such as which province or region dials the call, how long the call is made, and when the call is made. The computer system will use the connection record of the 400 call to make a detailed statistical report every month, which can provide better data support for business development, and also enable enterprise managers to better evaluate the workload. The 400 call can also provide artificial analog voice service, For example, after the other party dials the phone, before the phone is connected, the voice directly broadcasts the job number and landline number of the phone to be connected, which is convenient for customers to know who the other party is, and also convenient for complaints and suggestions.

在400電話辦理之后，企業單位可以開通滿意度調查功能，在每一次客服咨詢之后，可以給客戶評分，這些都是系統自動接入的服務，人工無法干預，保證了其公正性，400電話還有來電黑名單功能，如果有人頻繁撥打電話進來騷擾，系統會自動判定并且自動屏蔽，保證了正常工作的開展，由于同一個班子的客服人員非常多，有時甚至達到上百人，這就需要智能來電分配功能，按照順序轉接給不同的客服人員解決問題，也可以根據需要進行轉接。

After handling the 400 call, the enterprise unit can open the satisfaction survey function, and after each customer service consultation, it can give the customer a score. These are the services that the system automatically accesses, which can not be interfered with manually, ensuring its fairness. The 400 call also has the call blacklist function. If someone calls in frequently to harass, the system will automatically judge and automatically screen, ensuring the normal work, Because there are so many customer service personnel in the same team, sometimes even hundreds of people, this requires the intelligent call distribution function, which can be transferred to different customer service personnel in order to solve problems, and can also be transferred as needed.

400電話辦理很簡單，只需要攜帶企業的相關資質證明，到營業廳就可以辦理，不少運營商也已經開通了代理商辦理服務，有些代理商又開通了網絡辦理，這讓400電話的審批變得越來越簡單，辦理越來越便捷，400電話是一個智能平臺，企業可以根據需要自定義部分的功能，最重要的是，經過這些年的發展之后，中國人逐漸信任400電話，嚴格審核帶來了這個號段號碼較高的嚴肅性和專業性，讓企業開展相關工作變得更方便，目前許多行業使用400電話展開客戶服務，產品的售后服務，產品和服務的售前咨詢，以及業務部門問卷調查等等。

400 phone handling is very simple. You only need to carry the relevant qualification certificate of the enterprise to the business hall to handle it. Many operators have also opened the agent handling service, and some agents have opened the network handling service, which makes the approval of 400 phone more and more simple and convenient. 400 phone is an intelligent platform, and enterprises can customize some functions according to their needs. The most important thing is, After these years of development, the Chinese people gradually trust the 400 phone. The strict review has brought the high seriousness and professionalism of the number segment, making it easier for enterprises to carry out relevant work. At present, many industries use the 400 phone to carry out customer service, after-sales service of products, pre-sale consultation of products and services, and questionnaire survey of business departments.