很多企業在開通400電話之前總會半信半疑，開通400電話真的有用嗎？與其自己糾結這些問題，不如聽聽已經開通400電話的這些企業們怎么說。
Many enterprises are always skeptical before opening 400 phones. Is it really useful to open 400 phones? Rather than grappling with these problems, it is better to listen to what these enterprises have already opened 400 phones to say.
企業A：借助400電話，企業品牌宣傳更簡單了。
Enterprise A: With the help of 400 phones, enterprise brand promotion is easier.
在消費者眼中，如果兩個相似產品的廣告牌擺在面前，其中一個聯系電話是一串雜亂的座機號，另外一個標注著全國統一400服務熱線，消費者會更容易選擇聯系哪個電話？
In the eyes of consumers, if two billboards of similar products are placed in front of them, one of which is a series of messy landline numbers, and the other is marked with the national unified 400 service hotline, consumers will be easier to choose which phone to contact?
顯然，400電話對消費者來說相當于+正規+靠譜+信賴的代名詞。400電話，全國統一號碼，易地搬遷不用換號，企業開通400電話后，不必再憂愁品牌宣傳該留哪個電話，就算全國分部再多，也能通過后臺的分機綁定來轉接對應話務，宣傳推廣更簡單。
Obviously, 400 phones are synonymous with+formality+reliability+trust for consumers. The 400 telephone number is the national unified number, and it is unnecessary to change the number for relocation. After the enterprise opens the 400 telephone number, it is no longer necessary to worry about which telephone number to keep for brand promotion. Even if there are many branches in the country, the corresponding telephone traffic can be transferred through the extension binding in the background, which makes the promotion easier.
企業B：400電話幫助企業降低人力成本。
Enterprise B: 400 phones help enterprises reduce labor costs.
開通400電話，企業按照號碼套餐收費，無需額外購置硬件設備，只需要綁定企業原有的座機、手機號碼，不會無端徒增企業的運營成本。
When opening 400 phones, the enterprise charges according to the number package. No additional hardware equipment is required, but the original landlines and mobile phone numbers of the enterprise need to be bound, which will not increase the operating costs of the enterprise for no reason.
增加宣傳渠道
Increase publicity channels
400電話的彩鈴內容，可以為企業個性化定制彩鈴內容。彩鈴中可以植入企業文化理念，新品宣傳，雙11活動內容等，撥打400號碼的都是企業的精準客戶，這樣靈活多變的彩鈴內容，能為企業增加一個宣傳渠道。
The RBT content of 400 phones can be customized for enterprises. The RBT can be embedded with the corporate culture concept, new product promotion, Double 11 activity content, etc. Those who dial 400 numbers are precise customers of the enterprise. Such flexible RBT content can add a publicity channel for the enterprise.
降低人工成本
Reduce labor costs
得益于400電話智能化的來電接入、轉接、智能語音等功能，企業客戶來電流程在很大程度上被優化，通過技術手段替代人工操作。優化后的話務服務流程，在每一個環節都便捷，能為企業節約大量人工成本。
Thanks to the intelligent incoming call access, transfer, intelligent voice and other functions of the 400 telephone, the incoming call process of enterprise customers has been largely optimized, replacing manual operation through technical means. The optimized traffic service process is convenient in every link, which can save a lot of labor costs for enterprises.
企業C：400電話的話務服務能力杠杠的。
The business service capability of the enterprise's C: 400 telephone is excellent.
相對于我們曾經用過的其他客戶服務方式，400電話的服務流程和體系經過多次優化，如今400電話的話務服務已經更加和系統。
Compared with other customer service methods we have used, the service process and system of the 400 phone have been optimized for many times. Now the traffic service of the 400 phone has become more and more systematic.
1、智能管理后臺。
1. Intelligent management background.
開通400電話，就能擁有400電話專用的智能管理后臺。企業可以根據自身需求，通過后臺對400電話的多種功能進行設置。電腦、手機都能輕松操作，方便又快捷！
If you open 400 phones, you can have an intelligent management background dedicated to 400 phones. Enterprises can set various functions of 400 phones through the background according to their own needs. Computers and mobile phones can be operated easily, conveniently and quickly!
2、完善服務流程。
2. Improve the service process.
立即接聽（將客戶來電等待時間延長至3分鐘）；
Answer immediately (extend the waiting time for customer calls to 3 minutes);
各類個性化的彩鈴（比如公告彩鈴、七炫彩鈴等）；
Various personalized RBTs (such as announcement RBTs, Qixuan RBTs, etc.);
工號播報（在人工客服接入前，播放客服工號，讓通話更正規）；
Job ID broadcast (before the manual customer service access, the customer service job ID is broadcast to make the call more formal);
通話錄音（全程記錄來電客戶通話信息，詳細記錄客戶需求，保證客戶和企業的正當權益）；
Call recording (recording the call information of customers throughout the call, recording customer needs in detail, and ensuring the legitimate rights and interests of customers and enterprises);
客戶滿意度評價（在客戶掛機前了解客戶對當前服務是否滿意，為員工工作評價提供數據支撐）；
Customer satisfaction evaluation (before the customer hangs up, know whether the customer is satisfied with the current service, and provide data support for employee work evaluation);
400電話的眾多功能各司其職?？此坪唵蔚姆樟鞒?，卻能讓每一個客戶都能在成熟的400電話來電服務系統中享受完善的服務。
The functions of the 400 telephone are different. The seemingly simple service process allows every customer to enjoy perfect service in the mature 400 phone call service system.
那么，問題來了，企業辦理400電話門檻高嗎？
Then, the question arises. Is the threshold for enterprises to handle 400 calls high?
一點也不高。應工信部要求，只要是規范經營的企業和事業單位，只需準備好對應的企業材料和經營資質提交給服務商審核，資料審核通過后快的話一個小時即可辦理400電話，即開即用！
Not high at all. As required by the Ministry of Industry and Information Technology, as long as enterprises and public institutions operate in a standardized way, they only need to prepare the corresponding enterprise materials and business qualifications and submit them to the service provider for review. One hour after the materials are approved, they can handle 400 phone calls, which are ready to use immediately!
這么好用的400電話，你心動了嗎？
Are you excited about such a handy 400 phone?
The above is a detailed introduction to Jinan 400 phone service. I hope it will be helpful to you. If you have any questions, please contact us. We will serve you with our attitude http://www.xiaosheng168.com
400選號鏈接